Tuesday, April 2, 2019

Your account is in a bad state - issue

Hi All,

I was facing couple of issues in my project. Here are the following-


  1. User is unable to open the SharePoint Online site in SharePoint Designer. The moment user is trying with his credentials, he received the error message - "Your account is in bad state".
  2. User is trying to update in InfoPath list form by making changes in template.xsn file for that list. He made the changes but when he's trying to publish the form - he get's the error: "Your account is in bad state".

While analyzing the issue, I got to know that legacy authentication is disabled for SharePoint online sites. Hence, modern authentication is enabled. While SharePoint Designer wasn’t natively designed to work with Modern Authentication (ADAL) there are updates available that allow it to work.Most Office 2013 applications will be able to successfully use modern authentication once the EnableADAL=1 registry key has been set. See the below link for the article.



You can refer to the below link for InfoPath related issue as the root cause is same for both SPD and InfoPath Designer.



Thanks,
Kunal
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6 comments:

  1. cmacdhonJuly 23, 2019 at 9:58 AM

    Unfortunately, no root cause was ever determined, and no resolution was ever reached, in the SPD/InfoPath link. It is completely useless.

    ReplyDelete
  2. ManikAugust 23, 2019 at 12:18 AM

    Agree. Its pain to get this one resolved.

    ReplyDelete
  3. NacJune 27, 2020 at 7:17 PM

    was this ever resolved.

    ReplyDelete
  4. NacJune 28, 2020 at 1:47 AM

    I found the answer. I've used multiple solutions as indicated in multiple online article posts. Therefore, there may be more to the solution. All I had to do was to sign into the Microsoft online store. Select the person icon. Then log into your computer with the user account that you are trying to get in to. I was logged in with a different email. If when you log in there and you get the same message. Just use your phone number. Then create an account with that. When you try to log in with your new credentials. You should be able to get in.

    ReplyDelete
    Replies
    1. UnknownMay 31, 2021 at 6:09 AM

      Hi Nac, If possible please proivide me the steps for successful login. i am still facing the issue. i am fighting with this since week. Please help me

      Delete
  5. Kanakarajulu Naidu ThotaFebruary 4, 2021 at 5:55 PM

    I tried to sign on Microsoft online store and still not worked any of those suggestions, let me know are there any alternative solution?

    ReplyDelete

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